We offer money-back guarantee on all orders placed on our website if and when any of the following have been met:
- The product/s you received is/are incorrect.
- The product/s you received is/are damaged.
For incorrect product/s received, please contact us within 48 hours from the date you received the order. We also ask that the incorrect product/s received be returned to us. We will cover all shipping arrangements needed. Should you wish to still receive your original order, please let us know and we will process your order right away.
For damaged product/s received, please contact us within 48 hours from the date you received the order. Please provide us photos of the damaged items so we can file a claim with our shipping courier. You can go ahead keep the damaged items or dispose of them. Please let us know if you prefer receiving a replacement or a refund and we will work on it right away.
Purchase of discounted items is considered final. Returns of such items will not be processed.