Frequently Asked Questions
We Choose Couriers That Deliver With Care — Literally.
We primarily ship through LBC because of their reliable service and wide delivery coverage across the country. For select areas in Visayas and Luzon that aren’t directly serviceable, we’ll reach out before processing your order to confirm the nearest LBC branch where we can safely deliver your package for pickup.
If branch pickup isn’t an option for you and you’d prefer not to proceed with the order, just let us know — we’ll gladly process your refund right away.
Once your order is completed (fully paid), we schedule it for courier pickup on the next business day — including Saturdays. From the date of pickup, you can expect delivery within:
- 1–3 business days for Metro and Mega Manila
- 5–7 business days for areas outside Metro and Mega Manila
We’re committed to getting your order to you as quickly and smoothly as possible.
Need It Today? We’ve Got You Covered.
For same-day delivery within Metro Manila, we use Lalamove.
At checkout, simply select the shipping option that matches your city — and we’ll take care of the rest.
Prefer Shopping Through a Marketplace? You Can Find Us There Too.
We’re also on Shopee, Lazada, and TikTok Shop for your convenience.
Just click the links below to browse and shop from your preferred platform:
At the moment, all orders must be fully paid before shipping. We appreciate your understanding and are continuously working to make our payment options more accessible.
We Proudly Stock Everything We Sell.
All products listed are on-hand and ready to ship. While we currently do not offer a reseller program, you’re more than welcome to purchase for personal or gifting use.
For wholesale or bulk orders, kindly reach out directly to the product’s manufacturer.
Yes, We Offer Dropshipping For Select Products.
If you’re interested in dropshipping, we’d be happy to help you get started.
Kindly reach out to us directly for more details and availability.
Please see our refund policy here.
Yes, You Can Find Us At 883 Malaria Rd., North Caloocan.
Just search for “Ecoshoppe PH” on your preferred ride-hailing, delivery, or map app — we’re easy to locate and ready to welcome you.